Sima Sumba Hotel

This hotel is very nice. The place and all the facilities look new and clean. The rooms are also very good (bed, mattress, shower, etc…) But, the service is terrible!!! The service is horrible!!! Special at the restaurant! Their service made me and my wife have an unpleasant experience in this hotel. The breakfast it’s the food from the day before, even the coffee! In the room’s tv they offer a SPA service but in the en they didn’t have any therapists available. In the restaurant we had to wait long long time for the food! I don’t recommend this hotel.

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We stayed here as a large group for a week. We absolutely loved Sima Sumba! Everything is new and beautiful. The bed was fantastic. The room had a desk and a hot water kettle, with tea and powdered coffee provided. The bathroom was super modern, with a gorgeous waterfall shower (certainly guilt-inducing when you become aware that Sumba is a fairly arid island). They provided toiletries like toothbrushes and shampoo/body wash (they are large, refillable bottles, which I love for the environment!). The AC worked well. Laundry services are available. The restaurant was fantastic. The buffet breakfast had lots of choices every day, including a made-to-order omelet station. There was a mix of Indonesian and Western choices. We ate several dinners there, too. The portions are huge! We enjoyed almost everything we ordered (the barramundi was a rare miss), with highlights being the different soups (including Sumbanese chicken soup), the amazing roasted bananas, and the delicious juice and smoothies. They also offered delightful room service on the nights we were too tired to eat in the restaurant. No one in our group had any stomach issues, so the hygiene is perfect. They even have a separate cafe that makes excellent espresso drinks! The pool was lovely! We didn't try the spa. The staff were all so friendly and tried hard. Some weren't super proficient in English, so we had a few miscommunications, mostly about bills. But honestly that's on us, because we are the ones visiting Indonesia and should have tried to communicate in the local language! We also rented 2 of their conference rooms for an event that we held. The conference rooms were spacious and well appointed. They brought out a lovely snack buffet in the middle of the day. I can't wait for my next visit to Sima Sumba Hotel! Helpful tip: Their outlets are universal, so I didn't even need to use my adapter!